Privacy Policy
Your privacy is important to us. This Privacy Policy explains what information may be collected when you use our FESCO Bill website and how that information may be used.
By using our website, you agree to the practices described in this Privacy Policy.
Information We May Collect
Depending on how you use our website, we may collect limited information such as:
- Information you voluntarily provide through contact forms
- Your email address when you contact us
- Basic technical information about your device
- Browser type and version
- IP address
- Operating system
- Pages visited on our website
- Approximate usage and interaction information
- Cookies and similar technologies
We do not require users to create an account simply to read our informational content.
FESCO Bill Information
If our bill-checking functionality requires a reference number, customer ID, or another billing identifier, users should enter only the information required to access their bill.
We do not claim ownership of FESCO billing records. Actual billing information may be processed or displayed through the relevant official or authorized billing system.
Users should avoid submitting unnecessary personal information through comments, contact forms, or other areas of the website.
How We Use Information
Information collected through our website may be used to:
- Provide and maintain website functionality
- Respond to user questions and messages
- Improve website content and usability
- Understand how visitors use the website
- Detect technical problems and security threats
- Prevent spam, abuse, and fraudulent activity
- Improve our services and informational resources
We do not intentionally request sensitive personal information unless it is necessary for a specific service.
Cookies
Our website may use cookies to improve user experience and understand website traffic.
Cookies may help us remember certain preferences, measure website performance, and provide relevant website functionality.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Analytics and Advertising
We may use third-party analytics or advertising services to understand website traffic and support the operation of the website.
These third-party services may use cookies, web beacons, or similar technologies according to their own policies. We do not control how independent third-party services collect or process information.
Third-Party Websites
Our website may contain links to official FESCO services, government websites, payment services, banks, mobile wallets, and other third-party websites.
Once you leave our website, the privacy practices of the third-party website will apply. We recommend reviewing the privacy policy of each external website before submitting personal or financial information.
Data Security
We take reasonable measures to protect information submitted through our website. However, no internet transmission or online storage system can be guaranteed to be completely secure.
Users should also take appropriate precautions, including keeping passwords, PINs, banking information, and other sensitive credentials private.
We will never ask you to share your banking PIN, password, OTP, or other confidential payment credentials through our website.
Children’s Privacy
Our website is intended for general informational use. We do not knowingly collect personal information from children for marketing purposes.
Changes to This Privacy Policy
We may update this Privacy Policy when necessary because of changes to our website, services, technology, or applicable requirements.
Any changes will be published on this page.
Contact Us
If you have questions or concerns about this Privacy Policy or how information is handled on our website, please contact us through our Contact Us page.